A Trusted Guide for the Road Ahead.

Our Personal Support Team is at the heart of how we support you. They have the know-how of a seasoned guide with the compassion of a trusted friend. They aim to become an extension of the family, understanding the dynamics as well as the wants and needs. With them at your side, you'll have the expertise and care to make the journey easier.

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Burnie’s Portal

Step 1: We Get to Know You

First, we listen. Your Personal Support Coordinator gets in touch by phone or video to get to know your family and understand your loved one’s needs, routines, personality, and what matters most to them. Knowing your concerns and what makes them happy gives us what we need to make sure they thrive.

Step 2: We Build Your Personal Playbook

We build support around your loved one’s life, not the other way around. Whether it’s weekly check-ins or daily support calls, you’ll always have a trusted companion who genuinely cares. Your Personal Support Coordinator becomes your family’s go-to guide, making sure your loved one’s needs are met and keeping you connected on how they are doing in real time through our Family Portal.

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Burnie’s Portal

Step 3: Enjoy Peace of Mind

With the Burnie’s Way Personal Support Team by your side, you can focus on what truly matters while we care for your loved one’s needs. The hard conversations about aging become softer moments for connection, making room for more laughter, more stories, and more joy.

Not Sure Where to Start?

Take our Care Match Quiz to be matched with the perfect package to serve your loved one's needs.

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